Why It Works


Vision: To develop the skills and sharpen the abilities of our credit union leaders by providing tools that guide employees in superior service and anticipating the needs of our members; foster internal relationships, enhance the credit union culture and strengthen our presence in our communities to be the premier institutions of today and tomorrow.

“I’ve found tremendous value in what our 18 graduates have brought back from the CU Leadership Institute. For some, myself included, the experience set us on a whole new career path. The team of instructors are top notch. They share leadership lessons from the most interesting sources and our management team will never see movies in quite the same way.”

Jeremy Gibson, Trona Valley FCU

Benefits: The benefits of developing leaders directly relates to higher employee commitment, reduced turnover, higher morale, and increased productivity and profitability for credit unions. Improved accountability, stronger work ethic, better employee relations, greater retention and better conflict management are all a direct result of participating in the Credit Union Leadership Institute.

Proven Results: A 360 survey was given pre-training and post-training to supervisors and co-workers of the participants. Below are the quantitative and qualitative results concerning the direct impact of the Credit Union Leadership Institute program.

Overall, participant scores increased nearly 10% from the pre-training survey to the post-training survey. Every participant showed a significant total score increase from the pre-training survey to the post-training survey. All participants improved in all assessed areas.

Participant scores increased most notably (10-25% improvement) in the assessed areas of:

  • Exemplifying organizational values
  • Control over emotions
  • Time management skills
  • Explaining the “why” or purpose associated with work-related tasks
  • Devoting time to meet with the team
  • Assuming responsibility for problems and issues
  • Helping others achieve their goals
  • Coaching and mentoring employees
  • Training their future potential replacement
  • Setting high expectations
  • Enabling others to assume leadership roles
  • Minimized micro-management tactics
  • Sharing information
  • Workplace prioritization
  • Giving, receiving, and using feedback
  • Using adaptive leadership styles to fit the person and the situation
  • Participant scores showed improvement in all 20 assessed categories of leadership

Leadership Coaches:

The Credit Union Leadership Institute is instructed by experts in the field of leadership development from Peregrine Leadership Institute. Dr. Olin Oedekoven, PhD., President/CEO has over 30 years experience at all organizational levels from first-line leaders to strategic leadership. Olin has extensive work experience in both the public and private sectors, with a comprehensive background in management, business administration and organizational leadership. He specializes in tapping into the leader within and helping people recognize their hidden potential and then learn how to become a key leader within their organization. His team of experts Deb Robbins, SPHR — Chief Operating Officer, Howard A. (Art) Dillon, Jr., Leadership Consultant, Steve Mount, MS, Leadership Consultant, Robin Carlson, Leadership Consultant.

Listserv – Graduates of the Leadership Institute will automatically become members of the Leadership listserv sponsored and managed by Mountain West Credit Union Association. Contact Diana Stoick at dstoick@mwcua.com for more information.

What It Is

When & Where

What They’re Saying


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