CHEYENNE, WYOMING – Blue Federal Credit Union is proud to offer the CardNav mobile app, allowing members to have greater control over their debit cards.
CardNav, provided by Co-Op Financial Services, is an app that allows users to receive real time alerts via their mobile device when specified activity occurs on their cards. This allows users to immediately identify unauthorized transactions and gives them the ability to temporarily turn their card off to avoid additional unauthorized charges.
Additionally, the CardNav app allows members to set controls for how and when their cards are used. Users can limit their card capabilities through location settings, transaction types, transaction amounts, and merchant categories.
Blue debit cards can even be turned off using CardNav; the cards are then temporarily disabled and can easily be turned back on when it’s time to complete a transaction.
With fraud on the rise, members of Blue Federal Credit Union are excited to have access to this powerful new app. “I have never had fraud on my account before, but I have been hit twice now,” said Cherese Scott, Training Consultant at Blue Federal Credit Union. “The Credit Union did contact me to stop the fraud, but $1,800.00 had already been spent in a short time. It’s exciting to see the difference after I had the app. Recently, I was hit again on my new card. This time an unfamiliar transaction came through for $165.00. I just have the alerts on the app set up but this does the trick. As soon as I was alerted, I knew that the transaction wasn’t one I had completed and I immediately blocked my card. A couple minutes later I was alerted about another attempted transaction that was declined because I was able to turn my card off so quickly. Everyone should have this app!”
The CardNav app gives members of Blue Federal Credit Union the ability to actively protect themselves and their Credit Union from unauthorized transaction activity. Debit cards from the Credit Union can currently be used with CardNav, with a full release to all credit cards in 2017.
CardNav is now available for free to Blue members and can be downloaded in the Apple Store and Google Play Store. For more information on CardNav, please visit our website at bluefcu.com.