Center for Credit Union Leadership Releases Leadership Study Results

Data provides insight into high-performing credit union CEOs

LAS VEGAS, Nv. (October 13, 2016) – The Mountain West Credit Union Foundation (MWCUF), in collaboration with the Center for Credit Union Leadership, presented the results of its most recent survey at the CEO & Board Chair Summit, and exclusive gathering of credit union leaders being held Oct. 12-15 in Las Vegas, Nevada. The Summit, attended by 40 executives from 19 credit unions, was the setting to discuss valuable research into the nature of leadership. Using strict criteria, data was collected from 20 of the top performing credit union CEOs in the Mountain West region.

Dr. Dan Santangelo, Executive Director of the Mountain West Credit Union Foundation, presented the survey in the Summit’s opening session. “We chose to lead the Summit with these brand new survey results to kick start the discussion in a manner that will help CEOs gain practical insights into becoming better leaders in the credit union movement,” Santangelo said.

Important findings of the study identified nine key leadership attributes and nine leadership traits. “These are tangible experiences, attitudes, behaviors and traits that current and future credit union leaders can emulate and build into their leadership personalities to help foster success,” Santangelo said. “We are constantly looking for ways to help innovate our training in order to provide the best possible outcomes for current and future credit union leaders.”

The nine key leadership attributes presented include: common behaviors; common experiences; top skills; top actions; top personality traits; influencers on beliefs, values and assumptions; top self-development skills; top attributes taught to emerging leaders; and leadership skills sought by boards. The nine key leadership traits are: high level of integrity; keen relationship builder; insightful skills builder; engaged employee developer; committed to goal setting and accomplishment; community-service minded; seeks out other leaders; steadfast creators of a well-communicated vision; and insists on the right skills/people in the right places.

The full study results will be available on the Mountain West Credit Union Foundation website at the conclusion of the conference. In addition, an e-book will be made available by the end of the year that outlines practical ways to use the research results. Finally, findings gained from the study will filter into training aspects of the MWCUF’s Center for Credit Union Leadership, which trains upcoming credit union leaders in areas including: exemplifying organizational values, problem solving, empowering others, workplace prioritization, coaching, time management and setting and measuring goals. This comprehensive leadership training program has trained more than 125 new leaders from 44 credit unions in Arizona, Colorado, and Wyoming.


About the Mountain West Credit Union Foundation

The Mountain West Credit Union Foundation is the charitable organization focused on the long-term success of credit unions in their community. We accomplish our work through leadership development, professional development scholarships, academic scholarships, affordable financial services grants, credit union development grants and public financial education grants.

More information about the Mountain West Credit Union Foundation can be found at


Media Contact: Patti Hazlett, Director of Corporate Communications